At AyurZen, accessible through https://ayurzen.shop/, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you have when using our website and purchasing our products.
By accessing or using AyurZen, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us when you:
- Create an account
- Place an order
- Purchase a digital product
- Contact our customer support
- Subscribe to newsletters or promotional communications
- Submit a contact or feedback form
This information may include:
- Full name
- Email address
- Billing information
- Contact information
- Order and transaction details
- Account login information
- Any information you voluntarily provide to us
We do not intentionally collect sensitive personal information unless it is necessary for a specific service and provided lawfully.
2. Payment Information
When you make a purchase, payments may be processed through third-party payment providers.
Depending on the payment method used, your payment provider may collect and process information such as card details, UPI information, billing details, or other payment information.
AyurZen does not store your complete credit/debit card numbers or payment passwords on our servers.
Please review the privacy policy of the payment provider you use for more information about how it handles your payment information.
3. How We Use Your Information
We may use the information we collect to:
- Process and fulfill your orders
- Provide access to purchased digital products
- Provide customer support
- Respond to your questions and requests
- Send order confirmations and important service communications
- Improve our website, products, and services
- Prevent fraud, abuse, and unauthorized activity
- Maintain website security
- Comply with applicable legal obligations
- Send promotional communications where permitted by law
We will only use your information for legitimate business purposes and as permitted by applicable law.
4. Cookies and Tracking Technologies
AyurZen may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Keep you signed in
- Remember your preferences
- Understand how visitors use our website
- Improve website performance
- Analyze website traffic
- Provide relevant marketing or advertising where applicable
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
5. Third-Party Services
We may use trusted third-party service providers to operate and improve our website.
These services may include:
- Payment processors
- Website hosting providers
- Analytics services
- Email and communication services
- Security and fraud-prevention services
- Customer-support tools
These third parties may have access to information only to the extent necessary to perform services on our behalf and are expected to handle information according to applicable privacy and security requirements.
6. How We Protect Your Information
We take reasonable technical and organizational measures to protect your personal information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our services
- Complete transactions
- Maintain business and financial records
- Resolve disputes
- Prevent fraud
- Comply with legal obligations
When information is no longer required, we may securely delete or anonymize it where appropriate.
8. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share information when reasonably necessary with:
- Payment processors
- Service providers
- Website and hosting providers
- Professional advisors
- Government authorities or law-enforcement agencies when legally required
- Other parties where necessary to protect our rights, users, or website
Any sharing will be limited to what is reasonably necessary for the relevant purpose.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Withdraw consent where processing is based on consent
- Object to certain processing activities
- Request information about how your data is used
To exercise applicable rights, contact us using the details provided below.
10. Children’s Privacy
AyurZen is not intended to knowingly collect personal information from children without appropriate parental or legal consent.
If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can take appropriate action.
11. Third-Party Links
Our website may contain links to third-party websites, services, or platforms.
We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any third-party website you visit.
12. International Users
If you access AyurZen from outside India, your information may be processed or stored in countries where our service providers operate.
By using our website, you acknowledge that your information may be processed in accordance with applicable laws and this Privacy Policy.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or applicable laws.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this page periodically.
14. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us.
AyurZen
Website: https://ayurzen.shop/
Email: support@ayurzen.shop
We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.
