Terms of Service for AyurZen
These Terms of Service (“Terms”) govern your use of the website https://ayurzen.shop (the “Site”), operated by AyurZen. By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you should not use the Site.
1. General Terms
AyurZen is a third-party distributor of Ayurvedic products. We offer high-quality herbal remedies, carefully selected for our customers. Please note that we do not manufacture the products we sell; all product-related issues, including warranties, returns, or complaints, should be directed to the respective product manufacturer.
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and your continued use of the Site after such changes are made will constitute acceptance of the new Terms.
2. Product Information
While we strive to ensure that all product descriptions, pricing, and images on the Site are accurate, we do not guarantee that they are error-free. We may, at our sole discretion, correct errors or update product information without prior notice.
3. Orders and Payment
By placing an order on AyurZen, you confirm that:
- You are at least 18 years old, or have consent from a parent/guardian to make a purchase.
- You provide accurate and complete information during checkout, including your shipping address and payment details.
- All payments must be made in full at the time of purchase.
Payment Processing: We use third-party payment processors to securely handle your payments. By using our payment services, you agree to abide by the payment processor’s terms and conditions.
4. Shipping and Delivery
We strive to ensure timely delivery of all orders. However, delivery times depend on the serviceability of your provided shipping address and the availability of third-party delivery services. Shipping times may vary depending on your location.
- Shipping Address: It is your responsibility to provide a correct and complete shipping address. We are not responsible for delays or lost packages due to incorrect address details.
- Shipping Fees: Shipping fees are calculated during checkout based on the delivery location. You will be notified of the exact shipping costs before you complete your purchase.
5. Returns, Exchanges, and Refunds
Since we are a third-party distributor, product returns, exchanges, and refunds are subject to the terms of the manufacturer’s return policy. We recommend contacting the manufacturer directly for more details on product returns and refunds.
If you experience any issues with your order or product, please contact us at support@ayurzen.shop, and we will assist you in reaching out to the manufacturer.
6. Customer Responsibilities
As a customer, you agree to:
- Provide accurate and truthful information during checkout.
- Use the Site and products only for lawful purposes.
- Not to misuse, abuse, or attempt to reverse-engineer the Site or its content.
7. Limitation of Liability
To the fullest extent permitted by law, AyurZen shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill arising from your use of the Site or the products purchased.
We do not guarantee that the products sold on our Site will meet your expectations, and any issues related to product performance should be directed to the product manufacturer.
8. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
9. Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by AyurZen. We are not responsible for the content, privacy practices, or services of any third-party sites. By using our Site, you agree that we are not liable for any issues arising from your interaction with third-party services.
10. Intellectual Property
All content on the Site, including text, images, logos, and designs, is the property of AyurZen or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use any content from the Site for commercial purposes without express permission from us.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of [Your Country]. Any disputes arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts in [Your City, State, Country].
12. Contact Us
If you have any questions or concerns regarding these Terms, please contact us at:
AyurZen
Email: support@ayurzen.shop
Phone: +91 8287668382
Website: https://ayurzen.shop